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Free delivery over $75.

Trading Policies

Privacy Policy:

Bicycling Australia Store will collect personal information submitted by you to manage and deliver your order or as part of an entry to a competition or product review. We do not disclose personal information for any other purpose.

Under no circumstances will the Bicycling Australia Store disclose or sell your personal information.

Safe Payment:

Bicycling Australia Store accepts both VISA and Mastercard for payment.

All transactions are processed using the very latest powerful encryption technologies as well as SSL security. This ensures that any data you enter is 100% safe and protected.

Price Guarantee:

We strive to provide quality products at competitive prices. If you see the same product for a lower price then send us the details and we will match their price.

We have a couple of rules to be fair:

  1. Product must be in stock
  2. Product must be shipping from within Australia
  3. Cannot be a "closing down business" sale, or stock dumps if the place is not wishing to stock the item anymore

Delivery:

Bicycling Australia Store has a uniquely simple delivery pricing policy:

We use Australia Post or a courier to deliver your goods. For fastest delivery please provide a street address including company name if applicable, however delivery to P.O. boxes is also available.

Your order will be despatched within 7 days of payment, with the exception of those items that have a delivery time frame mentioned in their product description.

Returns:

Buy with confidence. If your goods are faulty or you are not satisfied for any reason with your purchase it may be exchanged or refunded on presentation of the original Bicycling Australia Store Invoice. All clothing items are able to be exchanged or refunded providing they are in original saleable condition and have not been worn or washed. All returns should be sent to:

Reply Paid 218
Bicycling Australia Store
PO Box 218
Port Kembla NSW 2505
Ph: 61 2 4274 4884